At First Step Stock Market Institute, we are committed to providing high-quality educational services and ensuring customer satisfaction. Please read our refund and returns policy carefully before making a purchase.
Eligibility for Refund
-
Online Courses and Digital Products:
- Refund requests for online courses or digital products (e.g., e-books, downloadable templates) must be made within [9am to 8pm, 7 days] from the date of purchase.
- Refunds will only be considered if:
- The course/product was not delivered as promised.
- You experience technical issues that prevent access, which cannot be resolved by our support team.
-
In-Person Training:
- Refunds for classroom or in-person sessions are only provided if the session is canceled by us.
- If you are unable to attend, you may reschedule for a later date (subject to availability).
Non-Refundable Items
- Enrollment fees for completed sessions or courses.
- Services already rendered.
- Personalized or customized products.
How to Request a Refund
To request a refund, email us at support@firststepstockmarketinstitute.com with the following details:
- Name and contact information.
- Order details, including transaction ID and date of purchase.
- Reason for the refund request.
Our team will review your request and respond within [9am to 8pm, 7 business days].
Cancellation Policy
If you wish to cancel your enrollment or purchase, contact us immediately at 7083282525. Cancellation requests are subject to the terms outlined above.
Contact Us
If you have any questions about our Refund and Returns Policy, feel free to reach out:
- Email: support@firststepstockmarketinstitute.com
- Phone: 7083282525
Would you like any additional clauses or more customization based on your course structure?